Find quick answers to your questions about Buyer's Guide below...
How do I buy/redeem a gift card?
To purchase a gift card for someone, click here. If you are the recipient of a gift card and would like to redeem your gift card, follow the instructions on the gift card you received. Please call us if you require any assistance.
How do I find a product?
To find the product(s) you're looking for, you may (1) use the navigation menus on the top of each page to browse categories. (2) type a keyword into the SEARCH box. Keywords can be the manufacturer's product number, our SKU or printed catalog number, product name or type, or evem a product category name. There is a limited search capability for parts that will fit a particular vehicle, but this search is generally limited to cars, trucks or motorhome chassis types since most of the products we sell are vehicle neutral across models of motorhomes or travel trailers. If you have any trouble locating a product, feel free to contact customer service for assistance. There are literally hundreds of thousands of parts and accessories available for your RV, motorhome or travel trailer, and we can usually find what you're looking for even if we don't list it on the website if it is still available for purchase. We specialize in hard-to-find motorhome parts, so don't be afraid to ask us if you can't find something you're looking for.
For detailed instructions of finding products on the website, click HERE.
You can also click on the "Browse Catalog" link in the top menu to see and browse an online version of our printed catalog.
How do I navigate the site?
To navigate this website, simply click on a category you might be interested in. Categories are located in the dropdown menu at top of each page. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You'll notice that anytime you scroll over something that is a link, your mouse cursor will become a "hand" or reveal a dropdown menu of subcategories. Scrolling over anything that is NOT a link will leave your cursor as an "arrow". You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.
How do I use a coupon?
After adding items to your cart, hover over the shopping cart button to the right of the search box to view your cart. Click on the "Proceed to Checkout Link" to see a full page shopping cart where you can enter a coupon code in the box below the order subtotal. Please contact us if you are having any issues redeeming your coupon code or gift card code.