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Pricing and Billing

Find quick answers to your questions about Pricing and Billing below...



Do I have to pay sales tax?   

     All Canadian customers are required to pay Harmonized Sales Tax (HST) or Goods and Services Tax (GST), depending on the province we are shipping to. Provincial taxes may also be applicable. US Customers are responsible for any applicable state sales tax.

I have a question on my charges.     

     Click the "Login or Create an Account" link at the top right hand side of our site.  Login with your email and password and click on the orders linke to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.

I need a copy of my receipt/invoice.     

     Click the "Login or Create an Account" link at the top right hand side of our site, login to your account wiith your email and password, and click on the orders link to find your order and print the related invoice.

When will my return credit appear on my account?     

     Credits usually take 7-10 business days from the time we receive your returned item(s) on an authorized RMA.

When will my credit card be charged?     

     Your credit card will be charged immediately upon purchase for the total amount of your order.

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